A Patient Portal That
Actually Gets Used
Secure messaging, digital intake forms, appointment history, and document sharing. Patients log in with a simple SMS code — no passwords to remember, no app to download.
Patient Portal
Secure · HIPAA Compliant
Messages
2 new from Dr. Smith
Next Appointment
Mar 15 at 2:00 PM
Intake Form
Due before your visit
What the Patient Portal Does
Everything your patients need, accessible from any device with zero friction
Secure Messaging
Encrypted patient-to-practice messaging. Patients ask questions, request refills, share updates — all HIPAA compliant. No email, no phone tag.
Digital Intake Forms
Patients complete forms before their visit on any device. Conditional logic, e-signatures, and auto-save. No more clipboards.
Appointment History
Patients view upcoming and past appointments, upcoming booking, and visit summaries. Reduces "when is my appointment?" calls.
How It Works
Get your patient portal up and running in minutes, not months
Invite Patients
Send SMS invitations with a magic link. Patients access their portal instantly.
SMS OTP Login
No passwords. Patients verify with a one-time SMS code every time. Secure and frictionless.
Self-Service
Patients message your team, complete forms, view appointments, and access documents.
Staff Dashboard
Your team manages all patient communications from one unified inbox.
Built for Healthcare
Every feature designed with patient privacy and ease of use in mind
SMS Magic Link Login
No passwords, no app downloads. Patients verify with a one-time SMS code and they're in. Secure and frictionless.
Encrypted Messaging
End-to-end encrypted patient-to-practice messaging. Fully HIPAA compliant with audit logging.
Digital Intake Forms
Conditional logic, e-signatures, and auto-save. Patients complete forms on any device before their visit.
Appointment Management
Patients view upcoming and past appointments, request new ones, and reschedule — all from their portal.
Document Sharing
Securely share lab results, post-visit instructions, consent forms, and other documents with patients.
Multi-Practice Support
Patients who see multiple providers can access all their portals from a single login. No separate accounts needed.
Compare: Patient Portal Options
Most portals charge per-provider or have low patient adoption. MedSiteAI solves both.
Other Patient Portals
- Klara: $250-500/mo, per-provider pricing, annual contract
- Spruce: $24-49/provider/mo, limited features on lower tiers
- Generic EHR portals: clunky UI, <20% patient adoption
- Password-based login = forgotten credentials = support burden
$250+/month typical
MedSiteAI Portal
RECOMMENDED- Included in Practice plans ($149/mo+)
- Unlimited patients, no per-provider fees
- SMS login = 80%+ patient adoption
- Messaging, forms, appointments, documents
$149/mo — portal included
* All plans include a signed Business Associate Agreement (BAA) for HIPAA compliance.
Why Practices Love Our Patient Portal
80%+ patient adoption rate (SMS login removes friction)
Reduce inbound phone calls by 30%+
Eliminate paper intake forms and data entry
HIPAA compliant with signed BAA
Patients love the no-password experience
Works on any device — phone, tablet, computer
Frequently Asked Questions
How do patients log in without a password?
Patients receive an SMS with a magic link or one-time code. They tap the link and they're in. No password to create, remember, or reset. Secure and meets HIPAA requirements.
Is the messaging actually HIPAA compliant?
Yes. All messages are encrypted in transit and at rest. We provide a Business Associate Agreement (BAA) with qualifying plans. Patient communications are stored securely and access-controlled.
Can I customize the intake forms?
Absolutely. Build forms with text fields, dropdowns, checkboxes, date pickers, and conditional logic (show/hide questions based on answers). Include e-signature fields for consent forms.
Will patients actually use this?
Yes — that's the key differentiator. SMS-based login eliminates the #1 barrier to patient portal adoption (forgotten passwords). Practices using MedSiteAI see 80%+ adoption rates vs. industry average of 15-20%.
Can patients book appointments through the portal?
Yes. Patients can view available slots and request appointments directly from their portal. Requests are confirmed by your staff or auto-confirmed based on your settings.
How much does the patient portal cost?
The patient portal is included in Practice plans ($149/mo) and above. No per-patient fees, no per-message charges, unlimited intake forms.
Ready to Launch Your Patient Portal?
Start your free trial today. Your patients will love the no-password experience.