2026 buyer guide / 10 vendors / public pricing pages reviewed

The 10 Best AI Medical Receptionists in 2026 — Tested Pricing & EHR Compatibility Compared

A clinic-focused comparison of the real bill, stated EHR compatibility, after-hours coverage, and public HIPAA or BAA language behind each AI receptionist vendor.

Compare All 10

Short answer

Ranked #1

MedReceptionist by MedSiteAI

Best fit when the AI receptionist has to do real medical-office work: flat $149/mo pricing, named EHR booking paths, staff-first routing, after-hours coverage, and BAA-backed workflows.

Pricing model

We separated flat monthly pricing from per-provider, per-call, per-minute, per-seat, and unique-customer models.

EHR compatibility

We favored vendors with public evidence of direct medical scheduling or named practice-management workflows.

After-hours coverage

We looked for real 24/7 answering, overflow routing, and the ability to keep human staff first during office hours.

HIPAA / BAA clarity

We only credit HIPAA or BAA claims when the vendor publicly states them on the cited page.

Comparison matrix

"Not stated" means the cited public page did not make that claim. Vendor claims are limited to public pages a clinic buyer can inspect.

RankAI receptionistPricing modelEHR integration depthAfter-hoursHIPAA / BAA public statusBest for
#1

MedReceptionist by MedSiteAI

MedReceptionist by MedSiteAI page
$149/mo flat standaloneTwo-way booking workflows into ChiroTouch, AdvancedMD, Office Ally, Jane, and HealthMyself for live production clients.24/7 answering plus ring-first-then-AI overflow, lunch-hour, weekend, and after-hours routing.BAA available through MedSiteAI practice agreements.Medical, chiropractic, PT, med spa, and specialty offices that want predictable cost plus real booking writeback.
#2

Smith.ai AI Receptionist

Smith.ai pricing
Free plan; Pro $150/mo; Enterprise from $500/moStrong general scheduling and integrations, including Calendly and Zapier language; no medical EHR two-way sync is stated on the pricing page.24/7 AI call answering is listed on the pricing page.Not stated on the AI Receptionist pricing page.Practices that want a mature phone-answering vendor and are comfortable with per-call bundles.
#3

My AI Front Desk

My AI Front Desk pricing
Basic $20/mo; Business-in-a-Box $99/mo; Partner / Enterprise customZapier, API, and custom integrations are listed; named medical EHR writeback is not stated on the pricing page.Voice automation is included on the Business-in-a-Box plan; exact medical after-hours policy should be configured and verified.Not stated on the pricing page.Small offices that want a broad voice, chat, SMS, CRM, and automation bundle at a low starting price.
#4

Sully.ai

Sully.ai pricing model
CustomHealthcare-native positioning is strong, but the public pricing-model article does not specify named EHR booking depth.Available agent workflows appear to be scoped during demo or pilot conversations, not itemized on the pricing article.A public HIPAA trust link is present on the Sully site; BAA terms are not stated on the pricing-model article.Hospitals, enterprise clinics, and teams that want multiple healthcare AI agents scoped through sales.
#5

Goodcall

Goodcall pricing
$79/mo Starter; $129/mo Growth; $249/mo Scale, per agentZapier and CRM connection language is public; medical EHR writeback is not stated on the pricing page.Works by assigning or forwarding to a Goodcall number; the page emphasizes unlimited AI conversations.Not stated on the pricing page.General businesses that want unlimited minutes and can model unique-customer usage.
#6

Emitrr

Emitrr pricing article
VoIP from $20/user/mo annually; All-in-One Suite $149/mo flatHealthcare communications and integration references are public, but two-way EHR appointment booking depth is not itemized in the pricing table.Voice, SMS, fax, automation, and AI voice are described in the All-in-One plan copy.HIPAA appears in the Professional VoIP plan description on the pricing article.Healthcare teams that want communications, texting, fax, reminders, and AI automation in one platform.
#7

Talkdesk

Talkdesk pricing
$85/user/mo Digital; $105/user/mo Voice; $165/user/mo Elite; $225/user/mo Industry Experience CloudsThe pricing page includes a healthcare customer example referencing Epic appointment reschedule, cancel, and new appointment workflows.Enterprise contact-center automation can cover voice and digital journeys; setup is contact-center scoped rather than clinic-front-desk self-serve.Healthcare & Life Sciences industry cloud is listed; BAA status is not stated on the pricing page.Large healthcare contact centers and enterprise teams that need a broader CX platform.
#8

Trillet.ai

Trillet pricing
$99/mo Studio; $299/mo Agency; Enterprise customEnterprise lists custom API and system integrations, but named medical EHR booking integrations are not stated on the pricing page.Phone-number forwarding and AI agents are supported; medical after-hours workflows are not separately itemized on the pricing page.Enterprise mentions regulated industries, compliance, and SLAs; HIPAA or BAA is not stated on the pricing page.Agencies building AI receptionist offerings for multiple clients, not clinics buying a managed medical receptionist directly.
#9

AgentZap

AgentZap pricing
$109/mo Starter; $295/mo Professional; $899/mo Business; custom EnterprisePricing page says some practice-management integrations, including Dentrix, may require extra setup and are not included in the one-time setup fee.24/7 call answering and appointment scheduling are listed on all public plans.HIPAA Compliant is stated on the pricing page.Dental, chiropractic, legal, and local-service teams that want done-for-you setup and can forecast minutes.
#10

CallBird

CallBird pricing guide
Starting at $99/mo; pricing guide describes $99-$499/moCalendar and CRM integration language is public; named medical EHR two-way booking is not stated in the pricing guide.24/7 call answering and appointment booking are highlighted publicly.The pricing guide says HIPAA compliance is included in the recommended Professional tier.Small businesses that want fast setup and flat-rate AI call answering, especially outside complex EHR workflows.

Source rule: competitor facts use public vendor pricing pages or official public pricing-model pages.

Why #1

MedReceptionist is strongest when booking depth matters more than just answering calls.

The relevant difference is whether the system can support clinic-specific routing, predictable pricing, BAA-backed workflows, and real booking into the practice systems already running the schedule.

$149/mo flat
Cleaner than call bundles, per-minute plans, and per-seat contact-center pricing.
Named EHR booking paths
ChiroTouch, AdvancedMD, Office Ally, Jane, and HealthMyself are explicit.
Staff-first routing
The office can ring first, with AI handling missed, overflow, and after-hours demand.
BAA posture
Healthcare buyers need a signed agreement, not just vague security language.

Ranked notes

Short vendor notes to help a practice rule options in or out quickly.

Each entry covers price mechanics, booking depth, after-hours fit, HIPAA/BAA public wording, best use case, and the main buying caveat.
#1
Recommended

MedReceptionist by MedSiteAI

It wins on the medical-office combination that usually matters most: predictable flat cost, live EHR booking paths, staff-first call routing, and a healthcare BAA.

MedReceptionist by MedSiteAI page
Pricing model
Flat monthly plan, not per-provider, not per-minute, and not tied to a call bundle.
EHR integration depth
Two-way booking workflows into ChiroTouch, AdvancedMD, Office Ally, Jane, and HealthMyself for live production clients.
After-hours capability
24/7 answering plus ring-first-then-AI overflow, lunch-hour, weekend, and after-hours routing.
HIPAA / BAA status
BAA available through MedSiteAI practice agreements.

Best for

Medical, chiropractic, PT, med spa, and specialty offices that want predictable cost plus real booking writeback.

Watch-out

Best when the practice wants a managed medical-office setup rather than a generic self-serve phone bot.

#2

Smith.ai AI Receptionist

Smith.ai is credible and transparent about call volume. It ranks high because the AI Receptionist pricing page is unusually specific about included calls and support.

Smith.ai pricing
Pricing model
Call-bundle pricing: the public pricing page lists 25 included calls on Free, 75 on Pro, and 300+ on Enterprise, with extra live calls from $3.00 to $1.67+.
EHR integration depth
Strong general scheduling and integrations, including Calendly and Zapier language; no medical EHR two-way sync is stated on the pricing page.
After-hours capability
24/7 AI call answering is listed on the pricing page.
HIPAA / BAA status
Not stated on the AI Receptionist pricing page.

Best for

Practices that want a mature phone-answering vendor and are comfortable with per-call bundles.

Watch-out

Watch the per-call overage model if seasonal campaigns or after-hours demand spike.

#3

My AI Front Desk

It is strong for budget-conscious teams because the $99 Business-in-a-Box plan bundles multiple front-office channels, not just voice.

My AI Front Desk pricing
Pricing model
Usage-bucket pricing: Business-in-a-Box includes 200 voice minutes/month, 400 SMS, 100 chatbot conversations, overage credits, and auto-reload.
EHR integration depth
Zapier, API, and custom integrations are listed; named medical EHR writeback is not stated on the pricing page.
After-hours capability
Voice automation is included on the Business-in-a-Box plan; exact medical after-hours policy should be configured and verified.
HIPAA / BAA status
Not stated on the pricing page.

Best for

Small offices that want a broad voice, chat, SMS, CRM, and automation bundle at a low starting price.

Watch-out

Voice minutes and credits make cost forecasting different from a flat receptionist plan.

#4

Sully.ai

Sully is one of the more healthcare-native competitors, but public pricing is not a self-serve buyer table.

Sully.ai pricing model
Pricing model
The public pricing-model article says pricing is customized by clinic size, number of agents, call or usage volume, and workflows.
EHR integration depth
Healthcare-native positioning is strong, but the public pricing-model article does not specify named EHR booking depth.
After-hours capability
Available agent workflows appear to be scoped during demo or pilot conversations, not itemized on the pricing article.
HIPAA / BAA status
A public HIPAA trust link is present on the Sully site; BAA terms are not stated on the pricing-model article.

Best for

Hospitals, enterprise clinics, and teams that want multiple healthcare AI agents scoped through sales.

Watch-out

Budget and integration depth require a sales conversation before side-by-side comparison is possible.

#5

Goodcall

Goodcall deserves a real look because it avoids per-minute fees and explains the unique-customer model clearly.

Goodcall pricing
Pricing model
Per-agent plans with unlimited minutes and tokens, but unique-customer allowances: 100, 250, or 500 monthly, then $0.50/customer.
EHR integration depth
Zapier and CRM connection language is public; medical EHR writeback is not stated on the pricing page.
After-hours capability
Works by assigning or forwarding to a Goodcall number; the page emphasizes unlimited AI conversations.
HIPAA / BAA status
Not stated on the pricing page.

Best for

General businesses that want unlimited minutes and can model unique-customer usage.

Watch-out

A medical buyer still needs to verify HIPAA/BAA and EHR booking depth.

#6

Emitrr

Emitrr is strong for patient communications breadth. It is not as cleanly comparable because its official pricing details are spread across article-style pages.

Emitrr pricing article
Pricing model
Official Emitrr pricing copy lists VoIP, SMS-only, and All-in-One options; direct /pricing currently does not resolve to a clean public pricing page.
EHR integration depth
Healthcare communications and integration references are public, but two-way EHR appointment booking depth is not itemized in the pricing table.
After-hours capability
Voice, SMS, fax, automation, and AI voice are described in the All-in-One plan copy.
HIPAA / BAA status
HIPAA appears in the Professional VoIP plan description on the pricing article.

Best for

Healthcare teams that want communications, texting, fax, reminders, and AI automation in one platform.

Watch-out

Ask specifically whether AI voice books directly into your EHR or only routes messages and reminders.

#7

Talkdesk

Talkdesk is the enterprise-grade option in this list. It is likely overbuilt for a small practice but credible for large systems.

Talkdesk pricing
Pricing model
Per-user contact-center pricing with separate digital, voice, elite, and industry-cloud editions.
EHR integration depth
The pricing page includes a healthcare customer example referencing Epic appointment reschedule, cancel, and new appointment workflows.
After-hours capability
Enterprise contact-center automation can cover voice and digital journeys; setup is contact-center scoped rather than clinic-front-desk self-serve.
HIPAA / BAA status
Healthcare & Life Sciences industry cloud is listed; BAA status is not stated on the pricing page.

Best for

Large healthcare contact centers and enterprise teams that need a broader CX platform.

Watch-out

Per-seat pricing and contact-center implementation are very different from a flat clinic receptionist.

#8

Trillet.ai

Trillet is useful for agencies because the pricing page is built around multi-client economics and white-label deployment.

Trillet pricing
Pricing model
Agency-oriented plans with included minutes, phone numbers, workspaces, white-labeling, and $0.12/min additional minutes.
EHR integration depth
Enterprise lists custom API and system integrations, but named medical EHR booking integrations are not stated on the pricing page.
After-hours capability
Phone-number forwarding and AI agents are supported; medical after-hours workflows are not separately itemized on the pricing page.
HIPAA / BAA status
Enterprise mentions regulated industries, compliance, and SLAs; HIPAA or BAA is not stated on the pricing page.

Best for

Agencies building AI receptionist offerings for multiple clients, not clinics buying a managed medical receptionist directly.

Watch-out

A practice should verify who owns setup, compliance, and EHR integration before buying through an agency model.

#9

AgentZap

AgentZap is transparent about minutes, overages, setup fees, and HIPAA. That transparency is a plus even though per-minute billing can climb.

AgentZap pricing
Pricing model
Per-minute pricing with included minutes, overages from $0.85/min to $0.70/min, and a $399 one-time setup fee.
EHR integration depth
Pricing page says some practice-management integrations, including Dentrix, may require extra setup and are not included in the one-time setup fee.
After-hours capability
24/7 call answering and appointment scheduling are listed on all public plans.
HIPAA / BAA status
HIPAA Compliant is stated on the pricing page.

Best for

Dental, chiropractic, legal, and local-service teams that want done-for-you setup and can forecast minutes.

Watch-out

The $399 setup fee and per-minute overages matter for high-volume clinics.

#10

CallBird

CallBird is compelling for simple flat-rate SMB answering, but medical buyers need to verify EHR and BAA specifics.

CallBird pricing guide
Pricing model
Flat-rate AI receptionist positioning with no hidden fees, no contracts, and no overage charges described in its official pricing guide.
EHR integration depth
Calendar and CRM integration language is public; named medical EHR two-way booking is not stated in the pricing guide.
After-hours capability
24/7 call answering and appointment booking are highlighted publicly.
HIPAA / BAA status
The pricing guide says HIPAA compliance is included in the recommended Professional tier.

Best for

Small businesses that want fast setup and flat-rate AI call answering, especially outside complex EHR workflows.

Watch-out

Good general receptionist fit; less public evidence for deep medical EHR compatibility.

Avoid the cheap-plan trap

The lowest sticker price can lose once call volume, providers, setup fees, or integrations are added.

Model the full bill

Add base fees, setup fees, included minutes or calls, overages, provider counts, agent counts, and integration fees before comparing plans.

Test real call paths

Run new-patient booking, rescheduling, urgent routing, insurance questions, no-answer overflow, and after-hours calls before deciding.

Confirm the BAA

Do not send PHI into a receptionist workflow until the vendor's BAA, data retention, recordings, and transcript handling are clear.

Buyer FAQ

The questions that usually decide whether an AI receptionist is a front-desk replacement or just an answering layer.

How much does an AI medical receptionist cost in 2026?

Public pricing ranges from about $79/month for general AI phone agents to hundreds of dollars per month for contact-center or per-minute plans. MedReceptionist by MedSiteAI is $149/month flat as a standalone medical-office receptionist.

What pricing traps should medical practices watch for?

Watch for per-provider fees, per-minute usage, per-call bundles, unique-customer caps, setup fees, and integration fees. A low base price can become expensive if after-hours calls, ad campaigns, or multi-provider scheduling increase usage.

Which AI receptionist has the deepest EHR compatibility?

For the medical-office use case in this guide, MedReceptionist by MedSiteAI ranks first because it supports real two-way booking workflows into ChiroTouch, AdvancedMD, Office Ally, Jane, and HealthMyself for production clients. Many general AI receptionist tools list Zapier, CRM, or calendar integrations but do not publicly state direct EHR booking writeback.

Does HIPAA compliance mean the vendor will sign a BAA?

No. HIPAA language on a marketing or pricing page is not the same as a signed Business Associate Agreement. Medical practices should confirm the vendor will sign a BAA before sending patient-identifiable call content through the system.

Can an AI medical receptionist answer only after hours?

Yes, if the vendor supports overflow or conditional call forwarding. MedReceptionist by MedSiteAI supports a ring-first-then-AI setup so calls can ring staff first during business hours and route to AI when the desk is closed, busy, or unavailable.

Pressure-test the bill before the next missed patient call.

See how a flat $149/month MedReceptionist by MedSiteAI setup handles after-hours calls, overflow, and real medical booking without per-provider or per-minute surprises.