The AI Medical Receptionist That Answers Every Patient Call, 24/7
Answer patient calls when the desk is busy or closed. MedReceptionist captures after-hours demand, books new-patient requests, routes urgent calls by your policy, and gives medical offices transparent standalone pricing at $149/month.
$149
Standalone / mo
24/7
Phone answering
0
Per-provider fees
Chiro
ChiroTouch + Jane workflows
Medical offices lose patients when calls fall into voicemail
A patient who calls after 5 PM, during lunch, or while every line is busy is usually high intent. The job of an AI medical receptionist is not to replace clinical judgment. It is to answer quickly, understand what the caller needs, capture the right details, and move the call to booking or staff follow-up without making the patient wait.
MedReceptionist is built for that front-door workflow: inbound phone answering, appointment capture, call routing, transcript summaries, and practical setup for offices that still want staff to answer first during business hours.
What a medical receptionist page should answer
- Transparent pricing - MedReceptionist is $149/month standalone, not per-provider.
- Call coverage model - use AI all day or only for overflow and after-hours.
- Booking workflow - collect the caller, reason, preferred time, and next step.
- Healthcare boundaries - route clinical, urgent, and staff-only calls by policy.
- Specialty setup - chiropractic, dental, med spa, PT, and primary-care flows differ.
Best fit for independent medical offices
MedReceptionist: flat AI phone answering for clinics
One predictable standalone price, real booking workflows, and flexible routing for offices that want staff-first calls during the day and AI coverage when calls would otherwise be missed.
What MedReceptionist handles
The highest-value work is simple: answer quickly, capture intent, book the next step, and route exceptions.
After-hours capture
Answers when the office is closed, collects caller intent, and keeps new-patient demand from becoming voicemail.
Appointment booking
Books new-patient and follow-up requests through the MedSiteAI booking workflow and EHR/calendar integration path.
Ring first, then AI
Configure normal office ringing first, then route overflow, lunch-hour, weekend, and after-hours calls to AI.
HIPAA-aware handling
MedReceptionist by MedSiteAI is a covered MedSiteAI service under the platform BAA for practices using patient call workflows.
Text follow-up
Send confirmations, intake links, reminders, and call summaries so front desk staff can work from structured context.
Call analytics
Track call intent, booking outcomes, missed-call recovery, and high-volume times from the receptionist dashboard.
Chiropractor-specific setup: after-hours, ChiroTouch, Jane, and overflow
Chiropractic offices have a high-intent phone lane: new patients with pain, returning patients trying to reschedule, and after-hours callers who want the earliest available appointment.
After-hours capture
MedReceptionist answers after close, asks whether the caller is new or returning, captures pain area and urgency, and routes true urgent situations according to the clinic policy.
ChiroTouch / Jane booking
New-patient calls can be structured for ChiroTouch or Jane scheduling workflows, including provider, location, appointment type, and intake follow-up before the first visit.
Ring-first-then-AI
Keep your existing front desk call flow. Calls can ring staff first, then transfer to AI when nobody picks up, when lines are busy, or outside configured office hours.
Honest pricing comparison: MedReceptionist vs Smith.ai, My AI Front Desk, and Sully.ai
Competitor cells below use only public pricing or pricing-model pages from the vendors themselves.
| Pricing question | MedReceptionist by MedSiteAI | Smith.ai | myaifrontdesk.com | Sully.ai |
|---|---|---|---|---|
| Public starting price for phone answering | $149/mo standalone flat | Free plan: 25 calls/mo; Pro: $150/mo | Business-in-a-Box: $99/mo | Custom pricing |
| Included usage model | Flat standalone plan; never per-provider | Pro includes 75 calls/mo; Enterprise starts at 300 calls/mo | Business includes 200 voice minutes/mo | Based on clinic size, agents, call or usage volume, and workflows |
| Overage / volume pricing shown publicly | No per-provider line item | Free overage $3/call; Pro overage $2/call; Enterprise from $1.67/call | Auto-reload credits; example shows extra voice minutes driving bill above $99 | Exact pricing requires contacting Sully after demo or pilot discussion |
| Scheduling language on pricing page | Books demos and patient calls through MedSiteAI booking workflows | Lists AI Scheduling with Calendly and more | Lists voice, chat, SMS, CRM, automations, and appointment booking language | Pricing article covers agent/workflow pricing, not a fixed scheduling package |
| Best public-pricing fit | Medical offices that want a predictable flat receptionist price | Businesses that are comfortable with call bundles and per-call overages | Small businesses that can stay near 200 voice minutes/mo or manage credits | Clinics that want a custom AI-agent deployment scoped through sales |
Smith.ai
$150/mo ProThe AI Receptionist pricing page lists a Free plan with 25 calls/month, a Pro plan at $150/month with 75 calls/month, and per-call overage pricing.
Frontdesk / myaifrontdesk.com
$99/mo Business-in-a-BoxThe pricing page lists 200 voice minutes/month on Business-in-a-Box and custom Partner / Enterprise pricing for higher volume.
Sully.ai
CustomSully states agent pricing is customized around clinic size, number of agents, call or usage volume, and workflows.
Recommended configuration by office style
The right setup depends on whether your phones are already staffed, intermittently staffed, or mostly missed.
Front desk during business hours
Keep staff as the first answer during office hours. Use MedReceptionist for overflow, lunch, after-hours, weekends, and callback capture.
Recommended: ring-first-then-AI
Best for practices that want AI coverage without changing the daytime desk workflow.
Lean or solo office
Let AI answer first, collect structured details, book straightforward visits, and escalate exceptions to the provider or office manager.
Recommended: AI-first answering
Best when missed calls are already costing more than the $149/mo receptionist plan.
Chiropractic clinic
Ask new vs returning, capture complaint area, book the right initial visit, and send intake before the patient arrives.
Recommended: new-patient booking flow
Best for ChiroTouch or Jane offices with after-hours new-patient demand.
Campaign or seasonal spikes
Use AI during ad campaigns, flu season, school physical season, or recall pushes when call volume rises above normal staffing.
Recommended: overflow + campaign routing
Best when the desk works normally until volume jumps.
Frequently asked questions
Practical answers for medical offices evaluating AI phone answering.
How much does MedReceptionist by MedSiteAI cost for a medical office?
MedReceptionist by MedSiteAI is $149/month as a standalone flat plan. It is not priced per provider, so a solo office and a multi-provider office are not charged a separate receptionist fee for each clinician.
Can the AI receptionist answer only after hours or overflow calls?
Yes. Many medical offices use a ring-first-then-AI setup: calls ring the front desk during office hours, then overflow, lunch-hour, weekend, and after-hours calls route to MedReceptionist by MedSiteAI.
Does MedReceptionist by MedSiteAI work for chiropractors using ChiroTouch or Jane?
Yes. Chiropractic offices can use MedReceptionist by MedSiteAI to capture after-hours calls, qualify new patients, and book through MedSiteAI calendar/EHR workflows for systems such as ChiroTouch and Jane.
What happens when a caller has a clinical or urgent question?
The receptionist can follow the practice routing policy instead of trying to answer clinical questions. Urgent or staff-only situations can be transferred, escalated, or captured for staff follow-up based on your configured workflow.
Is this a replacement for a human front desk?
It is usually deployed as coverage around the human front desk: after-hours answering, overflow support, repetitive booking questions, and structured call capture. Offices can also use it as the primary phone-answering layer if that matches their staffing model.
How is MedReceptionist by MedSiteAI different from generic AI answering tools?
MedReceptionist by MedSiteAI is positioned for medical offices inside the MedSiteAI platform, with healthcare booking, clinic workflows, EHR/calendar integration paths, and a flat $149/month standalone price instead of generic call bundles or per-provider pricing.
Compare and explore
More MedSiteAI pages for practices comparing phone answering, booking, and medical website workflows.
AI receptionist for chiropractors
ChiroTouch, Jane, and after-hours new-patient booking
AI receptionist feature
Broader MedSiteAI call-answering feature page
Best medical website builder
Pillar comparison guide
ALL-EHR integrations
ChiroTouch, Jane, Epic, athenahealth, and more
MedSiteAI pricing
Platform plans from $149/mo
Chiropractic case study
Real clinic website and booking workflow
Put AI on the phone before the next missed call
See how MedReceptionist answers medical office calls, books new patients, and routes exceptions at a flat $149/month standalone price.