Included in DFY Plans

Your AI Receptionist
Never Takes a Day Off

Answer every patient call 24/7. Schedule appointments, handle inquiries, and speak 7 languages — all without hiring another front desk staff member.

Get Started Hear a Demo Call

AI Receptionist

Active call — 1:24

Thank you for calling Lakewood Family Medicine. How can I help you today?

Hi, I need to schedule a checkup with Dr. Patel. Do you have anything next week?

Of course! Dr. Patel has openings on Tuesday at 10:00 AM and Thursday at 2:30 PM. Which works better for you?

Tuesday at 10 sounds great.

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What the AI Receptionist Does

A tireless front desk team member that picks up every call and never puts patients on hold

Answers Every Call

Picks up every patient call instantly, 24/7/365. No hold music, no voicemail, no missed calls. Handles multiple calls simultaneously.

Schedules Appointments

Books, reschedules, and confirms appointments in real-time. Syncs directly with your practice calendar.

Speaks 7 Languages

Communicates fluently in English, Spanish, French, Portuguese, Mandarin, Vietnamese, and Arabic. Auto-detects patient language.

How It Works

Live in under 5 minutes — no IT team required

1

Connect Your Number

Forward your practice line or use a new AI number. Setup takes 5 minutes.

2

AI Learns Your Practice

Trained on your services, providers, hours, insurance, and policies.

3

Handles Calls 24/7

Answers calls, books appointments, routes emergencies, captures messages.

4

You Stay in Control

Review transcripts, listen to recordings, adjust scripts anytime from your dashboard.

Hear It Live

5 voices. Your brand.

Natural, warm, and ready to represent your practice from day one.

🟢 Business Hours
"Thank you for calling! I can help you book, reschedule, or cancel an appointment. How can I help you today?"
🌙 After Hours
"Thanks for calling! We're currently closed, but I can still help you book, reschedule, or cancel an appointment."
🍽️ Lunch Break
"Thanks for calling! We're on lunch break right now, but I can still help you book, reschedule, or cancel."
📞 Appointment Confirm
"Hi, this is your practice calling to confirm your upcoming appointment. If you need to reschedule or cancel, just let me know."

8 languages · 5 voices · Customizable greetings per practice

Explore dedicated AI Receptionist plans at medreceptionist.com →

Built for Healthcare Practices

Every feature designed for how medical offices actually work

24/7 Call Answering

Every call answered instantly, day or night. No voicemail, no hold times, no missed opportunities.

Natural Voice AI

Sounds human, not robotic. Patients have natural conversations with a warm, professional voice.

Appointment Scheduling

Books, reschedules, and confirms appointments in real-time with direct calendar sync.

Emergency Routing

Urgent calls are immediately identified and forwarded to your on-call provider or 911 per your protocol.

Multi-Language Support

7 languages with auto-detection. English, Spanish, French, Portuguese, Mandarin, Vietnamese, and Arabic.

Call Analytics

Track call volume, types, outcomes, and trends from a real-time analytics dashboard.

Compare: AI Receptionist vs. The Alternatives

See how the AI receptionist stacks up against traditional options

Full-Time Receptionist

  • $50,000/year salary + benefits
  • Business hours only
  • One call at a time
  • PTO, sick days, turnover

$50,000/year

Answering Service

  • $2,000-$5,000/year
  • After hours only
  • Scripts only, limited ability
  • No appointment booking

$2,000–5,000/year

MedSiteAI AI Receptionist

BEST VALUE
  • Included in DFY plans
  • 24/7/365 availability
  • Unlimited simultaneous calls
  • Real-time appointment booking

Included from $149/mo

* The AI receptionist handles routine calls so your staff can focus on in-office patient care and complex inquiries.

Why Practices Love the AI Receptionist

Captures calls you're currently missing (30%+ of practice calls go unanswered)

Reduces hold times to zero

Books appointments while you sleep

Handles overflow during busy hours

No training, no turnover, no HR headaches

HIPAA-aware call handling

Included in Every DFY Plan

No per-call fees. No per-minute charges. The AI receptionist is included with your Done-For-You MedSiteAI subscription.

DFY plans starting at

$149/month

Website + AI Receptionist + All Features

View All Plans

Need AI Receptionist without the full platform?

Visit medreceptionist.com for standalone AI Receptionist plans from $29/mo.

View Standalone Plans

Frequently Asked Questions

How does the AI receptionist sound?

Natural, conversational AI voice. Patients often can't tell it's AI. Customizable greeting and tone to match your practice personality.

Can it handle complex patient questions?

Yes. It's trained on your practice information and can handle insurance questions, service inquiries, location/hours, and common medical questions. Complex or clinical questions are routed to your staff.

What happens with emergency calls?

Emergency calls are immediately identified and routed to your on-call provider or 911 per your configured protocol. The AI never tries to handle medical emergencies.

Does it integrate with my existing phone system?

Yes. Simple call forwarding from your existing number, or we provide a dedicated AI line. Works with any phone system — landline, VoIP, or cell.

Can I listen to call recordings?

Absolutely. Every call is recorded and transcribed. Review calls, search transcripts, and track analytics from your dashboard.

How much does it cost?

The AI receptionist is included in all DFY (Done-For-You) plans starting at $149/mo. No per-call fees, no per-minute charges.

Stop Missing Patient Calls Today

Your AI receptionist is ready to answer. Set up in 5 minutes, works 24/7.

Get Started Talk to Sales